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Why did you initially come to PSOW?

Meet Patricia Butera - Graduation Date: April 2014 Why did you initially come to PSOW? I came to PSOW to attain my certification as an etiquette and international protocol consultant. I spent approximately 18 months researching the best schools around the globe that offer this type of program. The curriculum offered by PSOW is quite unique - Not to mention the trainers! I was truly inspired by the experience.

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"What advice would you give..." : PSOW grads tell their story.

Meet Sheryl Miller - Graduation Date: March 2012 Why did you initially come to PSOW?  Attending the Protocol School of Washington was on my ‘to do list’ from the early 1990s as I observed a gradual decline of civility occurring in the work environment. I recognized social skills as the cornerstone of success and it became a lifelong dream to establish my own company, to bring this specialist training to individuals and businesses. Based on research conducted, I discovered that The Protocol School of Washington was the global leader in the industry and offered the high level of training and certification that I needed to realize my dream. Today, I am very glad that I made that choice.

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Meet Zhenya Pankratieva

Meet Zhenya Pankratieva - Graduation Date: April 2014 Why did you initially come to PSOW? To help international companies to work on different markets and appreciate the different cultures

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What was your biggest take-away?

Meet Jan Goss-Gibson - Graduation Date: April 2007 Why did you initially come to PSOW? I wanted the highest training available in our country to launch me into a new career. My father was a Colonel in the Army. I was raised with many protocols. I was born in Germany, my brother in Japan. We moved 21 times in my first 18 years of life. PSOW was the perfect fit for me because I wanted the best and was unwilling to settle for anything less. I knew I was a gifted speaker and I knew my “voice” was somewhere within the realm of the training from PSOW. PSOW gave me the tools to create my dream career.

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Meet Jeannie Vaage

Meet Jeannie Vaage - Graduation Date: October 2013 Why did you initially come to PSOW? I was aware of its outstanding international reputation as a school for etiquette training.

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The 10 Protocol Essentials

Whether you have been a protocol professional for one day or over twenty years, there are some key essentials that, if applied, will keep you on the right track to success in your profession! PSOW's President, Pamela Eyring, has listed her top ten below:

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Meet Protocol Professional Joe Tello

What is your proudest moment as a protocol officer? My proudest moment as a protocol officer. In 2010, I was in charge of a retirement ceremony for an Admiral from the U.S. Navy. I worked for the Admiral for 8 years. During that time, I was entrusted with coordinating his schedule and daily activities. I was his gatekeeper who guarded the admiral from unscheduled interruptions and I traveled with him and advised him on etiquette and protocol issues when dealing with foreign militaries. I kept him out of trouble and advised him of potential mishaps.

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Meet Protocol Professional Brian Lim

What is your proudest moment as a protocol officer? For the past 20 years in the military, I have done many Protocol-related duties all across the world. My proudest moments are making the impossible become possible with outstanding teamwork. There’s nothing like successes when things go smoothly, despite the “chaos” behind the scene.

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Meet Protocol Professional Jason Seales!

What is your proudest moment as a protocol officer? My proudest moment so far was wrapping up the 2012 Chiefs of Defense (CHOD) Conference in Sydney, Australia. It was a huge conference with over 30 VIPs, their spouses, and their staffs in attendance. We executed the conference flawlessly, thanks to the outstanding working relationship we had with the Australian CHOD team, and of course, an excellent protocol team! Both ADM Locklear (Commander, U.S. Pacific Command) and GEN Hurley (Chief of Australia’s Defense Forces) were very pleased, and I was very proud to know that I contributed so much to that effort!

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Meet Protocol Professional Rhonda McMichael!

What is your proudest moment as a protocol officer? While serving as the Protocol Manager, assigned to First Air Force (Air Forces Northern), Tyndall AFB, Florida in Oct 2012, I was tasked to escort the Chief of Staff of the Air Force, General Mark A. Welsh, III while at Tyndall AFB. The significance of this task was that I had been assigned under “Colonel” Welsh at Maxwell AFB, Alabama, 15 years prior to this meeting, when I was just starting my Air Force career. Being able to reengage with General Welsh in the capacity of lead protocol officer has definitely been the highlight of my career thus far.

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