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In the new Washington Post article by Taylor Telford, “Business Etiquette classes boom as people relearn how to act at work”, the reporter reached out to seek expertise and insights from Pamela Eyring, president and owner of The Protocol School of Washington® (PSOW). The article highlights how this rising interest reflects the difficult adjustment that many workers still face as they return to the office, from how to dress to how to connect.

We Wish A Happy Retirement to Judge Clarease Rankin Yates, Trailblazer and Graduate of the Protocol School of Washington!
Judge Clarease Rankin Yates is retiring after 34 years as a judge appointed to the U.S. Immigration Court

3 Ways To Polish Your Professional Etiquette
While soft skills might not immediately seem as important as your team’s hard skills, Eyring points out in this article how impactful soft skills like professional etiquette can be for your workplace.


Bring Your Manners To Work Day!
Commemorated on the first Friday of September every year, Bring Your Manners To Work Day is a much-needed reminder to all that the workplace has a decorum to be followed, and that bad manners are just bad for business.

SmartBrief Leadership Features Advice & Best Practices from Pamela Eyring on How to Leverage Professional Etiquette as a Competitive Advantage
Professional etiquette, the positive behaviors of an individual who gives, cares about how someone else feels and represents themselves well, can foster an environment where trust, collaboration and mutual respect flourish.

Tune Into New Podcast Interview with Pamela Eyring: Featured on Top-Ranked HR & Leadership Podcast, HCI: Human Capital Innovations
Pamela Eyring discussed five timely tips for leaders to develop professional etiquette in their organizations to innovate teams.


How to Enhance Customer Experience with Essential Soft Skills Training For Your Team
Soft skills are also in short supply. Employers frequently struggle to find employees with the right soft skills, and many employees feel unrefined in this area.
Fortunately, soft skills are not innate. They can be taught, and businesses looking to provide the best customer experiences can equip employees with soft skills.
