The Washington Post Features Insights from Pamela Eyring, PSOW, on The Recent Boom in Business Etiquette Class Demand

In the new Washington Post article by Taylor Telford, “Business Etiquette classes boom as people relearn how to act at work”, the reporter reached out to seek expertise and insights from Pamela Eyring, president and owner of The Protocol School of Washington® (PSOW). The article highlights how this rising interest reflects the difficult adjustment that many workers still face as they return to the office, from how to dress to how to connect.

As an accredited school focusing on international protocol, business etiquette, and communication skills training, PSOW has seen a significant rising interest in its courses that aligns with the discoveries noted in the article.

With more than four decades of public and private sector experience in operational protocol and educational development, Pamela has extensive knowledge of U.S. and international practices and is a global thought leader in the etiquette and protocol industry. As shared in the article, Pamela noted that the current business landscape is prioritizing the necessity to have training in these soft skills as a part of being involved in the workforce:

“When you start working, it’s very difficult to learn these skills and practice them. A lot of these students are graduating from top colleges, but they’re not understanding what some of those business professionalism areas are, so now the companies have to educate them.”

Pamela also shared her experience giving a course to young women working in financial services. They were eager to learn how to “power up their look and power up their skills, but in hindsight their questions struck her as “pretty basic.”

“In reality, they may not have been taught these things, whereas older people had that experience already,” Eyring said.

As a partner in helping the next generation to upskill and ready themselves for lifelong careers from their earliest stages, PSOW takes a leadership role in this important educational area.

Our organization has observed a notable surge in interest in training that’s geared toward younger professionals, with inquiries and bookings for courses rising 100 percent from last year:

“Firms are especially eager for younger workers to get coaching on skills they weren’t able to develop during the pandemic,” Pamela noted in the piece. “Such as entertaining clients at business dinners.”

Read the full article at WashingtonPost.com and learn more about how our courses can help you upskill and lead your career with confidence at https://www.psow.edu/.