Learn the video etiquette rules everyone should know when working from home during COVID-19. Host Roshanda "The Rosho" Pratt and guest Pamela Eyring discuss video etiquette, Zoom videoconference tips, handshaking alternatives, and how to convey a professional image when working virtually. Video recording provided by Roshanda Pratt, and is used with her permission.

Learn how one protocol officer adapted to conduct business virtually in response to the COVID-19 pandemic.

In this short video, The Protocol School of Washington President Pamela Eyring invites you to learn more about the new instructor-led distance learning modules for protocol professionals that are now available online. Virtual training is available for students who want to take one module, or all 13 to earn a Protocol Officer Training certificate. The first class, "Titles and Forms of Address," will launch on April 22, 2020.

As a result of the COVID-19 pandemic, we have received many requests for continuing education classes that can be completed online. To meet the needs of our students, we are pleased to announce the release of Instructor-Led Distance Learning (IDL) modules based upon our acclaimed Protocol Officer Training course. The first module, "Titles and Forms of Address" will be offered Wednesday, April 22, 2020 at 1 p.m. EST and is limited to 24 students.

COVID-19 has changed the ways in which we all live and work. In-person office meetings have been replaced with videoconferencing platforms such as Zoom, Skype, Webex, Microsoft Teams, and Google Hangouts to keep business and communications flowing. So whether you're hosting a virtual meeting -- or taking online courses to enhance your skills -- you need to be prepared and mindful to be viewed (and seen) as a professional.

We're open for business and working hard to develop online Instructor-Led Distance Learning modules to meet the needs of our students. We will post our online course schedule on our website as soon as it is available. Stay tuned for more details!

Learn what makes a protocol officer the most valuable player on a team from PSOW graduate John Souza.

PSOW graduate Desmond Alufohai shares his perspective about what makes a protocol officer the most valuable player on a team.

Hear from PSOW graduate Kimberly Babcock about what makes a protocol officer the most valuable player on a team.

PSOW graduate, Omar Alvarez, provides insights into what makes a protocol officer the most valuable player on a team.

PSOW graduate, Kuniko Takamizu, shares her observations about what makes a protocol officer the most valuable player on a team.

Hear from PSOW graduate Wasim Ben Khadra about what makes a protocol professional the most valuable player on a team.

Hear from PSOW graduate, Mick Chiara, about what makes a protocol officer the most valuable player on a team.

Coronavirus 2020: Tips and Alternatives to Shaking HandsPamela Eyring, president of The Protocol School of Washington, provides some simple tips and alternatives to shaking hands in this short “how-to” video.

When it comes to the modern world of communication, there’s nothing as easy, direct and quick as sending a text. In fact, texting has become the preferred mode of communication for many people, with recent statistics showing that 80% of the total population of North America texts on a regular basis. That’s 292 million people sending messages, emoji’s and memes every single minute of the day.Just because everyone is doing it, does not mean they are doing it well. To help you become a better texter in both your personal and professional lives, follow these tips to help you enhance your text etiquette.

Direct eye contact is one of the most powerful ways to make a real connection with someone and it’s an important gesture for most any business professional to remember.

A primer on who deserves a year-end tip and how much you should give.

No matter what year it is, most people still agree that appearance does matter—especially when it comes to perceptions about professionalism.

Did you know President George H.W. Bush was the first president to pardon a turkey? It’s true…and since then, every president has pardoned one lucky turkey who escapes the oven and even goes on to live full lives at children’s farms and even as grand marshals in Disneyland’s Thanksgiving parade! Now those are some grateful birds! Here are some simple things we can all do this Thanksgiving to show our appreciation for those in our life.

Because there are subtle—and not-so-subtle differences in handshakes, it’s important to know what’s acceptable and not acceptable in foreign countries as well as knowing other traditional greetings in places you may be visiting or doing business.