Please tell me your name again?

Stop telling yourself that you don’t remember names, and start telling yourself “I’m good at remembering names.” This statement, repeated often enough, can counteract any negative message about not remembering names.

Use these easy formulas to remember names.

Slow down, listen carefully, and pay attention when you meet a new person. Deliberately take the time for more than an exchange of names.

Use the person’s name in conversation. Use it often. Repetition builds memory.

Look at the person’s face. Most of us can recall faces better than names. Associate the name with the face.

Use a personal connection such as someone else you know with the same name. “That’s my middle name.”

Ask the person to spell his or her name. “Is that Sarah with an ‘H’?”

Tell the person what you have heard about him or her. Acknowledge talents or specific contributions. “I understand that this International Protocol Seminar was your idea, Sue.”

Focus when you meet someone and when you say goodbye. Focus more on the person and less on yourself.

If someone doesn’t remember your name, come to the rescue immediately. Extend your hand, smile and say your name.

If you can’t remember someone’s name: put him or her at ease rather than focusing on your own embarrassment. Extend your hand, smile and say your name. The other person will then say his or her name.

Never say, “I can’t/don’t remember your name.” Say, “Please tell me your name again?”

Show enthusiasm. Let your tone of voice and body language indicate a degree of happiness that you have met this person.