Distinguished alumna Jennifer Daniel graduated from both PSOW courses: Intercultural Etiquette and Protocol Trainer (class of 2001), as well as the inaugural online Protocol Officer Training program (class of 2020). As a protocol and etiquette consultant, Jennifer shares her experience pivoting her business during the pandemic to adapt, survive, and thrive. The graduate profile series is part of National Protocol Officer Week - March 21-27, 2021.

PSOW alumna Kendria Lee is an economic development, community relations, and protocol professional who shares insights and lessons learned from conducting events during the COVID-19 pandemic. The graduate profile series is part of National Protocol Officer Week - March 21-27, 2021.

Regional Trade Manager Abdiwahab Mohamed conducts high-level delegate meetings with representatives from the United States and the Middle East and Africa regions. As part of National Protocol Officer Week - March 21-27 - he shares his observations and guidance for hosting virtual events during the COVID-19 pandemic and the importance of intercultural awareness.

PSOW graduate Audrey Desmarteaux-Houle shares her experiences as a protocol professional in Canada during the COVID-19 pandemic.

Protocol professionals have adapted to many new circumstances in response to the COVID-19 pandemic. As part of National Protocol Officer Week, PSOW graduate Gina DeLapa provides insights into leading remote teams in 2021 and beyond.

PSOW graduate Janiel Toh reflects on the past year as a protocol professional in Singapore during the COVID-19 pandemic.

National Protocol Officer Week is March 21-27, 2021. How will you recognize the "team behind the scene" in your organization?

Join us for a special webcast to recognize International Women's Day - March 8, 2021.

Alumni Make All the Difference.

Just announced: The Protocol School of Washington's 2021 schedule of classes.

Learn more about taking one protocol training class module -- or many -- to meet your professional development and training goals with The Protocol School of Washington.

Learn to whom and how much to tip during the holidays.

PSOW President Pamela Eyring offers advice for the protocol and etiquette of eating at a virtual meeting.

Learn how PSOW graduate Jackie Dudley (Intercultural Etiquette and Protocol Trainer® Course, class of November 2019) adapted her etiquette and protocol consulting business to help others during the COVID-19 pandemic.

PSOW President Pamela Eyring is interviewed by graduate Jacqueline M. Baker for her podcast "Just Start: From Ideas To Action." We hope their lively conversation inspires you to pursue your own dreams and passions!

We hope you can attend the Oct. 1, 2020, Protocol & Diplomacy International - Protocol Officers Association webinar featuring PSOW President Pamela Eyring to learn more about hosting meetings and official visits during a pandemic.

Podcast host Laurence Colletti wants to invite Beyonce, the Commodore of the Yacht Club, and the Duke of Earl to attend his fancy party but does not know how. Good thing Robert Hickey (Deputy Director of the Protocol School of Washington) stops by to give pointers on proper forms of address.

You're invited to attend a free webcast, sponsored by Chase for Business, featuring a conversation between Shark Tank’s Daymond John and PSOW President Pamela Eyring as they discuss ways small businesses can adapt, survive, and thrive post-COVID. We hope you can join us on Friday, June 26, 2020 at 3 p.m. EST for this inspiring and engaging webcast.

For National Business Etiquette Week, we created a list of 7 tips to guide your post-COVID transition back to the workplace. Here's tip #7.

In support of National Business Etiquette Week, we created a list of 7 tips to guide your post-COVID transition back to the workplace. Here's tip #5.