What is your proudest moment as a protocol officer? While serving as the Protocol Manager, assigned to First Air Force (Air Forces Northern), Tyndall AFB, Florida in Oct 2012, I was tasked to escort the Chief of Staff of the Air Force, General Mark A. Welsh, III while at Tyndall AFB. The significance of this task was that I had been assigned under “Colonel” Welsh at Maxwell AFB, Alabama, 15 years prior to this meeting, when I was just starting my Air Force career. Being able to reengage with General Welsh in the capacity of lead protocol officer has definitely been the highlight of my career thus far.

Sticky Situation: I am a recently divorced 52-year-old woman. After 18 years of contributing to my ex's business ventures, I am now an executive assistant for a financial analyst.

Here’s the scenario...a disheveled man wearing a suit straight out of the ‘80s walks into a boardroom. He sports a wrinkled, poorly fitted jacket with pants that are much too short for his stature. His white socks peek out from the two inches of space left between the top of his black shoes and the hem of his pants. A plaid collared shirt and horizontally striped tie completes the ensemble. Now, I would like to introduce you to your attorney. What do you think of this man? Do you respect him? Are you confident in his abilities?

Ask 5 people to define business casual and you will get 5 different answers.

Here are some tips for making the right impression at an after-hours event, no matter who's watching:

When most of us think about how we're perceived professionally, we conjure up images of ourselves giving boardroom presentations or skillfully negotiating contracts with clients. Yet one of the strongest indicators of being truly professional is how you conduct yourself at the dining table.

We love this business etiquette quiz from guest blogger Stacye Wagner!

In the emerging global market, it is more common to see companies headquartered in one country, while doing business in another. Do you wish to start doing business in Asian countries or doing business with the local Asian-owned companies but have a couple of hang-ups about how to get started? In this post, we will discuss some common misconceptions and how you can get around them.

You stroll into the meeting room, cool and confident. Your interpreter, renowned for his accuracy and clarity, walks professionally by your side. You smile, bow, and shake hands with Mr. Heishi, CEO of a multi-billion dollar company and a potential client. He hands you his business card, both hands delicately gripping each corner of the beautifully ornamented object.

Welcome to the future of The Protocol School of Washington® (PSOW)!