PSOW president Pamela Eyring on tipping when faced with the option at checkout, via GOBankingRates

It’s bound to happen: you drop by your local coffee shop or pickup takeout from your favorite spot and when you checkout on a tablet, you’re faced with the option to tip.

President of The Protocol School of Washington, Pamela Eyring, told GOBankingRates that while it is discretionary, tipping at checkout is appropriate — if you receive extra service.

“If they greet you by remembering your name and giving you eye contact with a smile, sharing any specials or new items, they repeat your order in detail — just the way you ordered it — and are friendly — not just barely acknowledging your presence,” she said. “Or, if someone delivers food to your home or brings it out to your car, you could consider a tip.”

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