Enterprise Podcast Network Spotlights Where Leaders Should Focus in 2027 with Perspective from PSOW President & Owner, Pamela Eyring

In a new interview on Enterprise Podcast Network, PSOW’s leader, Pamela Eyring, shares four decades worth of experience-driven insights to offer practical tips for leaders navigating today’s complex environment.  

Leaders may be facing an uphill challenge preparing entry-level employees to navigate high-stakes interactions with clients or trying to address decreased collaboration capabilities between team members with the rise in AI use. In the interview, Pamela offers advice, examples and a way forward for entrepreneurs and enterprises alike to reset, and move forward towards a strategic 2027, focusing on why training is more important now than ever and how cutting L&D during times of economic uncertainty can quickly become counterproductive to profitability and talent retention alike.  

As a “top 5 tips” checklist for the rest of the year, Pamela recommends a focus on practicality:‍ ‍

  1. Protect your capability spine - focus on the roles and skills that directly impact revenue, delivery, and trust.

  2. Treat internal mobility as a growth strategy - develop the talent you already have before assuming you need to buy it from outside.

  3. Build cross-training into your operations - create flexibility and reduce risk when teams get lean.

  4. Measure impact, not just participation - track retention, promotions, and business outcomes tied to training.

  5. Modernize delivery - short, practical, easy-to-apply learning works best for busy teams.  

Downturns test more than financial discipline; they test leadership judgment. The organizations that come out ahead are those that remain disciplined while protecting what matters most: their people.  

Tune into the podcast online for more in-depth advice from Pamela: listen online and Spotify.

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