Speak to All Generations

Each generation assumes their children will have the same values and desires—even though the world changes every day. Because people are living longer and leading more productive lives, we are in a unique situation where, for the first time in history, there are four distinct generations working together under the same global roof—at the same time.

The only thing that has remained the same for everybody is the desire to be understood and respected. And then, there is the Ben Rosen research study conducted at the University of North Carolina at Chapel Hill that concluded that people from all generations agreed on five things they expect from their employers: 

1. To work on challenging projects. 

2. To be paid fairly. 

3. To have opportunities to advance, learn and grow with their jobs. 

4. To be treated with respect.

5. To have a work-life balance (except baby boomers who will continue to work all the time).

We are all a little obsessed with our own ways of doing things. A successful manager will be able to understand and communicate with all generations using language that resonates directly with each group—a sort of cross-generational approach.

Three reasons why the workplace shifted?

1. People are living longer and are experiencing better health. A hundred years ago, only 4 percent of the population was over the age of 65. Today, it is 14 percent and rising. 

2. We are working past the traditional “retirement age.” Many boomers, including my own parents, began second careers after retirement. 

3. Millennials are entering the workforce in large numbers. This is the largest working generation in history with 80 million people applying for new jobs.

Studies have proven that good relationships with people provide happiness and success throughout life. Unity among generations is the first step to a positive environment.

We need skill sets from each generation. The experience of older generations, dedication of baby boomers, management skills of generation x and the innovation of the newest working generation, millennials.

Home is where we start.

As the holidays make their way back into our schedule, I hear people around me making plans—it’s another chance to spend time with family and friends—all generations sitting at the same table at the same time—if we are lucky.

No matter which generation you claim as your own, use words that are familiar to others and you may find yourself to be the life of the party—everyone will go home, and back to work—happy. 

Christine Curavo is a 2011 PSOW Graduate of Train to be a Corporate Etiquette and International Protocol Consultant and CEO of CAREBOX, gifts that promote great relationships.

Holiday gifts are available to order with a 15% discount! Use discount code “Protocol2016” and order here